Suncoast Lanai Cleaners Privacy Policy

Last updated: June 16, 2025

This Privacy Policy describes how Suncoast Lanai Cleaners ("we," "us," or "our") collects, uses, and shares your information when you interact with our website (www.suncoastlanaicleaners.com ), request a free quote , or use our quiet, pool safe soft wash services.

1. Information We Collect

We collect information necessary to schedule, perform, and bill for our cleaning services in Southwest Florida.

• Information You Provide Directly:

  • Contact Data: Your name, email address (e.g., via the "Message us here" chat function ), phone number (e.g., (941) 275-9799 ), and service address (e.g., Lakewood Main St, Lakewood Ranch, Florida 34202 ). This is collected when you get a free quote , contact us, or schedule service.

  • Service Information: Details about your lanai, pool cage, outdoor living spaces, or home necessary to provide an accurate estimate.

  • Billing Data: Payment information and billing address required to process invoices for services.

• Information Collected Automatically (Website Use):

  • We collect technical data such as your IP address and browsing behavior when you visit our website.

  • We use cookies and similar tracking technologies to analyze website usage, which helps us improve our services and understand how customers interact with our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To schedule, coordinate, and perform our quiet, poolsafe softwash services for lanais, pool cages, outdoor living spaces, homes, and windows.

• Communication: To send you quotes , appointment confirmations, service reminders, and to respond to your questions via phone or message.

• Billing and Payments: To process payments for services rendered.

• Marketing and Improvement: To monitor trends and improve our commitment to quality in the vibrant community we serve. We may use before & after content (with client permission ) and client testimonials for promotional purposes.

3. Sharing Your Information

We do not sell your personal information. We only share your information in the following limited circumstances:

• Service Providers: With trusted third parties who assist us in business operations, such as payment processors, scheduling software, and website analytics providers.

• Legal Requirements: If we are legally required to disclose information by law or valid court order.

• Business Transfers: In connection with a merger, sale, or acquisition of Suncoast Lanai Cleaners.

4. Data Security

We implement reasonable security measures to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security of your data.

5. Your Choices and Rights

You have the right to request access to or correction of the personal information we hold about you. You may also opt out of receiving promotional communications from us at any time. To exercise these rights, please contact us.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on our website, and the "Last updated" date will indicate when the changes are effective.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]

• Phone/Call: (941) 275-9799

• Address: Lakewood Main St, Lakewood Ranch, Florida 34202